From experience, we know that our customers may have many questions when booking. Most of the answers to your questions can be found by going through our website. Bob's Limos has created a comprehensive list of frequently asked questions (FAQ) and Terms and conditions. Please read it carefully. If you've gone through our website and have not found what you're looking for,
(Please DO NOT use the reservation form if you are inquiring)
simply click on the contact button, fill out the short form below and click on send mail. Or you can click on the General Enquiry Form button that you can see on every page. We'll get back to you ASAP.
If you do not receive a confirmation or response to your request within 12 hours we may not have received it. Kindly re-forward your request again. If once again we do not answer please call us at one of our Customer Care office numbers between 9am and 5pm Italy time. Not on Sundays.
If you wish to cancel or modify your reservation, you may do so by sending us an e-mail at least 48 hours prior to the service requested and you will receive our e-mail response that we have received. Please make sure we have received your request and have modified or canceled your booking and that you have received our response.
Please take note of our Customer Care numbers:.800.984.757 (only in Italy)
Rome office: (0039) 06.3105.1310 (9 - 5 pm)
Office hours: 9am - 5pm local time.
Customer Care Numbers from European countries: 0039 342.125.0889 / 0039 348.653.7001 / (9 AM - 5 PM) ITALY TIME.
Customer Care Numbers from the U.S & Canada: 01139 - 342.125.0889 / 01139 - 348.653.7001 / (9 AM - 5 PM) ITALY TIME
Toll Free when in Italy: 800.984.757 (only when in Italy and not with U.S. phone)
Emergency Contact from the U.S. & Canada: 01139 347 0394 094 (24 hr. emergency number)
01139 342.125.0889 (24 hr. emergency number)
Emergency Contact from all other countries:
0039.347.0394.094 / 0039.348.653.7001
Customer Care when in Italy Office Toll Free: 800 984 757 (only when in Italy) Office : 342.125.0889/ 348.653.7001
OFFICE OPENING HOURS: 9 AM - 5 PM Italy Time
From the US and Canada: 3 AM - 11 AM EST 9 AM - 8 AM CST 1 PM - 9 AM MST 12 AM - 8 AM PST
From the United Kingdom: 8.00 AM - 4.00 PM
From Australia: 5:00 PM - 1 AM WST 6:00 PM - 2 AM CST 7:00 PM - 3 AM EST
Company name: Rome Limousines LLC
Company office address: Boardman, Ohio
Registration nr. 2428430