Monterosso al mare (SP)-Florence city

Please in order to get the total amount for your booking start selecting date and time, then passengers number and pieces of luggage and any extra you need….

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One large bag and carry-on for each passenger is included!
For more than 8+8 pieces of luggage a second reservation is required.
For 1 or 2 passengers with more than 2+2 pieces of luggage SW/VAN supplement is required.

Pickup details

Airline & Flight Number

Destination details

Airline & Flight Number
Airline & Flight Number












What to Know…

  1. Our company and their chauffeurs reserve the right to refuse service to passengers that have excess luggage which could result in the vehicle being unsafe. In this case will be considered a NO SHOW and will be charged. Please be sure to book the appropriate vehicle if you have extra luggage (for example requesting a SW/van instead of a sedan).
  2. Multiple pick-ups or drop-offs for the same party are possible on Private transfers only if it has been booked in advance. Multiple flight arrivals for the same party are possible on Private transfers we will arrive with the last scheduled flight arrival time
  3. Our rates for Airport “Meet & Greet service” includes a 60 minutes waiting time after the flight has officially landed and parking fees. Extra cost of will be charged for extra waiting time. 90 minutes of waiting our driver will be free to leave the airport and will be considered a NO SHOW and will be charged.
    Our rates for Dock “Meet & Greet service” includes a 30 minutes waiting time after the scheduled pick up time. Extra cost of will be charged for extra waiting time. 60 minutes of waiting our driver will be free to leave the dock and will be considered a NO SHOW and will be charged.
  4. Our rates for Cities “Meet & Greet service” includes a 15 minutes waiting time after the scheduled pick up time. Extra cost of will be charged for extra waiting time. 30 minutes of waiting our driver will be free to leave the scheduled meeting point and will be considered a NO SHOW and will be charged.
  5. Small Animal trasport (only in your arms) are allowed on Private transfer. Please inform before booking
  6. Private transfer service operates 365 days 24 hrs. Extra charge will be applied on the following holidays: December 25th and  26th December, January 1st, Easter holiday Sunday and Monday Extra charge will be applied for requested service beetwen 7.00pm/7.00am

Please visit our  FAQs page for terms and conditions.

Of course Our Customer Service is happy and available to provide all the necessary information at the following contacts. Please take you note about our opening office hours:

Rome office: opening hours
Monday to Friday: 9am–5pm
Saturday:9am–1pm
Sunday and holidays: Office Closed

Phone:
Customer Care numbers: (not for emergency-Rome office opening hours only)
(0039) 06.5730.5406 – (0039) 06.3105.1310 from Italy and European countries
(1139) 06.5730.5406 – (1139) 06.3105.1310 from the U.S. and Canada
Toll Free when in Italy: 800.984.757 (only when in Italy and not with U.S. phone)
From the U.S. and Canada call Bob for info at: 1-330-942-3642
From outside the U.S. and Canada call Bob for info at: 1-330-942-3642

24 hr Emergency only (not for info) from the U.S. and Canada:
1-330-942-3642
(01139) 342.125.0889
(01139) 348.653.7001

24 hr Emergency only (not for info) from Italy and European countries:
Toll Free when in Italy: 800.984.757 (only when in Italy and not with U.S. phone)
(+39) 342.125.0889
(+39) 348.653.7001

Whatsapp to these numbers:
+39.348.653.7001–1.330.942.3642

E-mail:
bob@romelimousines.com

 

Instant booking with credit card on secure channels.
10% mandatory deposit or full payment via Stripe at the time of booking.
Balance automatically charged on your credit card 7 days prior the sheduled service date (the last useful day for cancellation service)
No extra charge applied for credid card payment.
By advance (full payment only) via Bank transfer through the links on our webpages.

Rates are all inclusive. Rates can change ONLY in case the passengers requests extra services to the chauffeur, as an example to wait or make extra stops or pick-ups

Our rates are per vehicle and NOT per number of persons (unless specified).

Cancellations and changes are possible on private local transfers, with no CHARGE, by mailing to bob@romelimousines.com (no texts, no messages, voicemails or 3rd parties) within the following terms of cancellation:
7 days prior to the service requested date
Once we receive your e-mail request we will acknowledge the cancellation and/or modification with the services requested we will process it and confirm cancellation or change normally within 24/48 hours.
Refunds requested after having made payment in due time will be refunded in full minus the administration fee (4%)

Civitavecchia port/city to Fiumicino Airport/downtown and viceversa 45 – 60 min.

Civitavecchia port to Rome downtown and viceversa 75 – 90 min.

Fiumicino airport/downtown to Rome downtown and viceversa 60 – 75 min. 

Airport:
Once you have collected your luggage and cleared customs you will enter the main hall. Your driver/escort will waiting in the Meeting Point Area area holding a Bob’s Limos sign with your name. Normally due to the slow luggage return service you should be out between 30 to 60 minutes after actual landing time.

Dock:
When you use our private dock transfer, you will be met near the gangway of your ship by one of our expert drivers or in the cruise terminals (it depends on the rules imposed by the port authorities as an example La Spezia and Venice ports)

City:
In the city you will meet your driver at the Hotel concierge’s desk or at the your apartment building exit

If for any reason you DO NOT meet our driver PLEASE DO NOT LEAVE THE AREA and call our Customer Service.
Leaving your pick up location without advising by calling our Customer service to help locate your driver will be considered a NO SHOW and will be charged.

Once you have located your driver with a Bob’s Limos sign with your name please CONFIRM that he is REALLY your driver.

If he does NOT KNOW your destination or rate he is NOT OUR DRIVER, he has most likely copied your name from a Bob’s Limos sign.

Leaving with a wrong or different driver will cause a “No Show” charge to be applied. Please BEWARE of phony drivers at airports and ports. In doubt call our Customer Service.

During your transfer our driver may have to make or receive brief phone calls exclusively regarding his services.

In any case, mobile phones use is permitted with a headset by Italian law It’s part of our job so please bear with us.

Of course he will, our drivers will always respect the speed limits because points will be taken off his drivers license for speeding if he is stopped.

If you feel that you are uncomfortable with your driver’s speed simply ask him to slow down. Please report speeding to our office.

Our vehicles are all smoke free and to be found clean and fresh for our clients during the entire work day. We do not allow smoking or eating inside our vehicles. If you absolutely must make a quick stop for one of these reasons please advise your driver if it is possible.

We do not include gratuities in our service rates.

Although many American Limo companies include a 20% tip on their invoice we prefer to leave this up to you and our driver will surely appreciate having done a good job for you.

Normally, a 10-15% tip is customary if his service was appreciated.

Transportation is furnished by licensed insured vehicles only, who are qualified to perform public transportation services all over Europe.
We provide service with luxury air-conditioned vehicle Sedan, Vans or minibuses 8 passengers.
Please note if the vehicle that you requested is unavailable a similar vehicle will be provided.

Absolutely not.

From Docks: If the ship does come in late your we will be re-scheduled for when your Cruise ship does arrive at the Port.

From Airport: Your flight will be monitored by our office in order to find our driver waiting for you at your arrival. We will be re-scheduled for when your flight does arrive.
Please contact our Customer Service ASAP by phone or e-mail if for any reason you are not arriving on the flight you booked or you are arriving on a different flight.

Absolutely not.
Please contact our Customer Service ASAP by phone or e-mail if for any reason you are not arriving on the flight you booked or you are arriving on a different flight we may reschedule your transfer with the new flight details
Refunds requested after having made payment in due time will be refunded in full minus the administration fee (4%)

During the night local time our driver can not track your flight therefore at times you have to wait until your driver arrives.

During the day our driver will track your flight but at times you may have to wait a little until your driver arrives.

In boths cases simply advise us that you have arrived and you can take seats at the Coffee Shop directly behind the Meeting Point and enjoy an Italian Cappuccino and/or Italian Pastry while waiting.

Leaving your pick up location without advising by calling our office numbers to help locate your driver will be considered a NO SHOW and will be charged.
Please contact our Customer Service to receive information about locating your driver.